Museums have long inspired high levels of public trust, surpassing news outlets, government organizations, researchers and scientists, corporations, and social media platforms. This consistent finding underscores our institutions’ unique position in society as stewards of knowledge, culture, science, and history—areas where credibility and reliability are paramount.
In an era marked by mistrust and misinformation, museums have a rare ability to counterbalance the proliferation of false narratives and polarized perspectives. Using our trusted position, we can cultivate a more healthy, empathetic, and informed society. But to do so, we must maintain our credibility proactively, embracing thoughtful, transparent, and collaborative practices that will defend against influences like bias, resource challenges, abuse of power, and social injustice.
At AAM 2025, join thousands of museum professionals from across the field in Los Angeles to explore how to mitigate these threats and defend truth and trust from within any area of museum work.